No customer service and a dishonest company. Whether you are a paddle boarding beginner or a SUP board expert we have an iSUP for you. We don't tend to have issues with UPS refusing to take items so I'm sorry this happened to you. The Bluefin SUP Range includes a board for everyone. On arrival, I found washers were missing and therefore the equipment could not abe assembled. Bluefin brands had a bunch of items on sale. Kamen Rider is a Tokusatsu program that has been on the air since 1971, and features various characters who transform using belts, and sometimes other tools, to battle. Nice and sturdy and will do the job.If my experience is anything to go by any issues that Bluefin may have been experiencing have now been rectified.My only suggestion to them would be to perhaps look to improve the initial dispatch email to help prevent unnecessary contact. Kind folks like you make our job a pleasure. Everybody works in close proximity and it's a great place to learn about the financial industry. Even when I first contacted them I felt I was always having to chase them, replies were brief to say the least. absolutely awful. In other cases, they write their own. The result: a solid board for ambitious beginners and veterans alike that will take you further than other iSUPs. All content is posted anonymously by employees working at Bluefin Companies. Got this to train at home rather than paying high gym fees, I am really impressed with it, it is the real deal, a proper gym sized elliptical trainer made to the highest standard, the machine has lots of options depending on your capability, the fly wheel gives your legs … The durability of an Bluefin Brands will be contingent on the materials used as well as the quality of the manufacturing process. They offer a range of boards to suit all your needs. Due to the overloads in the courier networks, the responses/outcomes of these investigations have been slower than any of us would have liked and I am deeply sorry for that. After sending them pictures which showed a snapped bungee cord (obviously not fixable) they agreed for me to send it back and sent out a prepaid delivery slip. DISCLAIMER: THIS WON'T MAKE YOU A BETTER ANGLER. Amazon does all of this quite well. I received my replacement and could see straight away it had the same manufacturing fault and they must have known that when they dispatched it to me. I keep sending them emails and they keep saying that they are investigating. I can see our co-founder Charlotte has personally reached out to you with the email we have on file, and you have been in contact to discuss the matter in more detail. The stand up paddleboard featured in this Bluefin SUP review in this post is their bestselling Cruise 10.8ft inflatable paddleboard. WE TAKE THIS SERIOUSLY. In this review of the Bluefin Cruise we go into detail about the board and the supplied accessories. Hi there, so sorry to read your feedback. Hopeless. Read honest and unbiased product reviews from our users. Today, they try to deliver it and there's nobody there to accept it. @ Lake Union in Seattle, Washington. Instructions on console and connection via Bluetooth could be better. Terrible. Do not, ever buy from this ‘company’. So l got in touch took a while for them to get back too me. Read honest and unbiased product reviews from our users. purchased a treadmill from them. From "Avengers: End Game", Captain America returns to S.H.Figuarts in his "Avengers" suit! Only the latest review will count in the company's TrustScore. This system suggests that users will get a much more rewarding experience within a user-friendly machine. The company sent a vibration plate that had been returned from a Amazon customer although I purchased it direct from Bluefin. The product I bought malfunctioned within a few weeks of buying it. Instructions were easy to follow and I was up and running (or up and cycling in my case) in minutes. The process was pretty efficient at that time. Sounds like we really missed the mark and I will be taking this to management so this can be looked into. Even though the site is huge, you will not feel overwhelmed when searching for Bluefin Brands. Bluefin is also the official North American consumer products and retail development partner for Studio Ghibli The price of an Bluefin Brands should be in line with its value. Rating: 9.3. The only disadvantage is that you cannot just put in fins from other brands, you will need the specific Bluefin ones. Although it is a busy period for them they should still maintain customer service to all customers.I had used the SP exercise for a couple of weeks and liked the product but the different faults were unacceptable having spent £500.My points areIt is a good product but for £500 should be in first class condition when dispatched, it must have been obvious to them it had a manufacturers faultThe replacement had the same fault, even the monitor appeared to have the same fault event though I just inserted the batteries and tried the simple tasks. "Disclaimer: We are using Amazon affiliate Product Advertising API to fetch products from Amazon, include: price, content, image, logo, brand, feature of products, reviews which are trademarks of Amazon.com. Read 6 more reviews about Bluefin Fitness Only the latest review will count in the company's TrustScore Launa 3 reviews. 24.5k Followers, 127 Following, 1,535 Posts - See Instagram photos and videos from Bluefin (@bluefinbrands) I can see you have made a new review for us, which is very much appreciated! Check out our Bluefin SUP board review! They said No wasn't interested in helping me by the time l could get someone to take it to courier it was 6 months old. I contacted trading standards and my credit card company to claim under section 75. You don't want gear that just looks good, it needs to perform good. © 2020 Trustpilot, Inc. All rights reserved. You should also consider whether the color of your Bluefin Brands would have any effect on the efficiency of its operation. Also, give some consideration to the type of climate in which your Bluefin Brands will be stored. Only downside I have found is the app. I contacted bluefin, and they sent me a Pdf instructions on how to use app with Tour SP. When i first contacted customer services i was told to open the machine and fix it myself. This is easy to do on Amazon. Bluefin systems like the Bluefin Fitness KICK Treadmill are always going to be popular because they draw people in with the smartphone compatibility and Kinomap app. These days he is the CMO of Bluefin … The treadmill was received badly damaged, delivered on 28th July 2020 and left in my garden by the courier for 2 days in the rain while we were away. *For MEISHO MOVIE REALIZATION RONIN MANDALORIAN coupon purchases must be made between Oct 26, 0:00 AM PST and Nov 23, 23:59 PM PST. AVOID AVOID AVOID AVOID. They are so efficient and helpful. The second bluefin paddleboard took weeks to arrive due to heavy demand, the quality is dreadful in comparrison to their earlier products. We pride ourselves on customer service, so it's saddening to see you did not experience this with us. Our priority is customer service and we are ecstatic that we met that mark! They were a subsidy of Nippon Imports, LLC. We hold our hands up and admit this year we have had a big learning curve but I am pleased to say we've learnt from the mistakes made and have improved many processed within the company that affect the customer journey. Having contacted Bluefin they sent me a new replacement moulding for the handlebar stem, it was apparent the the top of the stem had a manufacturers fault as the plastic moulding could not be inserted. Very poor customer service, replaced a faulty product with a faulty product, Avoid look at the genuine reviews they are bad, Terrible products and even worse customer service, Missing washers and terrible customer service. No customer service. I have already requested a refund, and advised if it ever turns up I will send it straight back. This is the Bluefin Companies company profile. Think about where you will use your Bluefin Brands in order to determine the best size. Bluefin is the official exclusive North American distributor for Bandai Collectors, tamashii Nations, Bandai Hobby, Bandai Shokugan, Mr. Hobby and GSI Creos, SEN-TI-NEL, Flame Toys and is the exclusive U.S. distributor for Storm Collectibles. But seriously, you have options here. This is a p-bandai tamashii web exclusive item, Product bears official Bluefin Distribution logo, Set includes interchangeable hands (x4), Japanese Katana set, and kaginawa web hook set, The hit meisho manga Realization series from Tamashii Nations brings you Onmitsu Black Spider-Man, Leave it to top sculptor and designer Takeya takeyuki to take Black Spider-Man back to feudal Japan in full, web-like Ninja design. The Cruise boards are stable, reliable and fun to use. I received the Bluefin Cruise 10’8″ SUP board to review. GB. I'm sick of it. Here are nine criteria to consider when choosing an Bluefin Brands: Although price is not the only factor to consider, it is nevertheless extremely important. 18K likes. We partnered with Mossy Oak to give you the highest quality fishing shirt we could produce, for half the price of the other guys. Glassdoor gives you an inside look at what it's like to work at Bluefin Companies, including salaries, reviews, office photos, and more. Just want my money back and to not deal with such disgraceful customer service again❗I should have checked the customer reviews before buying I've been in contact with UPS and Bluefin but they're both 3rd party they said⚠️⚠️⚠️So who should I contact to get my money back❓❓❓❗That's a shame ❗❗❗. Bluefin Payment Systems has 3 profiles with the Better Business Bureau for 3 of its 5 locations. I'm trying to get it returned and a refund at these other comments I'm now quite concerned. Customer rating is one of the best criteria for choosing an Bluefin Brands. Staghorn performance fishing will exceed your expectations! 5.0 out of 5 stars Very solid, good in sea. Like most products, Bluefin Brandss come in various sizes. Product bears official Bluefin Distribution logo. However, there are several compelling reasons why you should buy Bluefin Brands from them, with the suitable Price and Reviews. Chat is turned off and the phone lines turned off so basically I don't know what to do. I was looking to purchase a fitness bike at £449 (I have a discount code) but after looking at these reviews I think that would be unwise on such a big spend. I have now been waiting over a week for a reply which is again unacceptable.In summary, the product was good and without the faults I would have enjoyed it. It's so great to hear that you are loving your treadmill. Verified Purchase. You can also read the customer reviews on Amazon to see what others are saying about the size of the unit they purchased. This is quite a simple device in terms of the design and features onboard. I am 78 and shielded and it weighs 17Kilos so that is impossible. it was packaged soooo badly I'm in shock and already has some marks on it. You can also search for specific features. Hey Jan, so sorry to read that you had issues with the customer support team - this is something Bluefin prides itself on so we'll definitely be taking your comments on board to improve the customer service we offer to our valued customers. If you send them an email, they can help you on this I'm sure :). Our products and our support are the two things we pride ourselves on so it is amazing to hear they are both being received well. They contacted me as soon as the item was returned and arranged the refund. Hey Helen, thanks for taking the time to leave us this review - I'm sorry to read about the problems, however. All I can do is profusely apologise for this and if we can do anything to help improve your experience with us, please do let us know. "The Bluefin Cruise is available in no less than 4 different sizes, so there is always a suitable size for the activity and situation you have in mind." Bluefin Livestream!Here we get together to hang out with collectors of all ages to chat about past, present and future product launches. Oh dear oh dear. From your review name I am unable to locate the specifics of your order. In 2016 we started the Tamashii Nations World Tour a series of events touring ten cities worldwide. Hey Jan, we're so glad we were able to turn this around into a positive experience for you and take all of your comments (good and bad) on board to ensure we keep improving the service for our customers. Hope this helps you out on … The cruise boards are arguably the best all-round SUP boards , but if you’re looking for something a bit more specialized, they can cater to this too. I was contacted as advised within 24 hours (delivery info was missing from initial dispatch confirmation) and before I needed to follow up, treadmill had arrived. Back in 2016, I spoke with Adam when we was working for the Tamashii Nations brand, which is now known as Bandai Spirits. Wahoo! Bluefin SUP Board Review. Ten years have passed since the brand was established in 2007, and the products are now sold in twenty countries around the world. I was so impressed with the company I bought another item and it was delivered very quickly in perfect condition. it is impossible to assemble as the parts dont fit together. Bluefin is able to provide replacement services for Bandai Tamashii Nations, Bandai Shokugan, Sentinel Toy, Comicave Studios for North America. It’s the extravagant brother of the Bluefin Cruise 10’8 whose UK-based owners developed a few steps further in terms of design and functionality. Figuarts Iron Man Mark 7 is available for $58 ( bluefinbrands.com ) submitted 8 months ago by VelvetVoiceVJ to … The 2020 Bluefin Cruise Carbon 10’8 package is an advanced all arounder iSUP with plenty of accessories. Although most Bluefin Brands are similar, there are several differences worth noting. We broadcast across all our social platforms including YouTube, Twitter, Facebook and Twitch. I contacted them and they agreed to provide a replacement. After a month of 'repair work' i finally got my rowing machine back (although i had no notification it was coming so was very rudely awoken by DPD at 7am). They asked me to return it at my cost (which I rejected - UK law etc. Atrocious product quality, despicable customer service. Ordered a fitness treadmill on 26 October, arrived on 30th. How disgusting is that.. Due to the increased demand on email enquiries, we switched our phone lines off to keep up with demand and focus on getting quicker replies to all email sent. Please let us know if there's anything we can do to make this right. Eventually they said they would send me some spare parts "once they identified the issue" but no attempts to identify the issue (which I had already done). Official distributor of toys, collectibles, novelty and hobby products for the best pop culture brands around the world! The Bluefin SUP Range includes a board for everyone. Bluefin Brandss also come in a variety of colors. Verified Purchase. Hi Paul. I received my exercise bike and realised that the front stem for the handlebars was faulty albeit I could insert the handlebars, even though the plastic moulding which sits in the stem protruded at the bottom, the LCD monitor was also faulty. This is my assessment after 3 weeks. FYI Bluefin state that you must return the full machine for any problem incase it has to be replaced. The Bluefin Cruise 10’8 is a fairly typical all-rounderr. Find helpful customer reviews and review ratings for Bluefin Fitness TOUR SP Bike | Home Gym Equipment | Exercise Bike Machine | Kinomap | Live Video Streaming | Video Coaching & Training | Bluetooth | Smartphone App at Amazon.com. At first I could not get it to work, or connect to the Tour SP. What the majority of the users prefer about Bluefin Fitness Pro Model is the cutting edge technology and the German design motor on which Bluefin offers a lifetime warranty. They even included the broken top of the plastic stem for the moulding! The Bluefin Fitness KICK 2.0 Treadmill has a lot of great features that should kick-start a new fitness regime. This has been a complete and utter waste of £600 and 6 months of my life. The customer service was really poor and the people dealing with me were really unreasonable. Gives a great workout. Bluefin has also added straps to the cargo lines on the 2020 model for carrying and maximizing capacity. The worst customer service l have ever experienced. I'm still waiting for my refund on 26th August. I have just open the vibration plate l returned with a not saying l don't want a repair. Bluefin SUP Review: Cruise Inflatable Stand Up Paddleboard. This makes it easier for you to see exactly what you are purchasing. Fantastic customer service. The refund is apparently going to paid "up to 28 days after we receive the unit". ELEMENTS IS A FAMILY of patterns utilizing the three core elements of the natural world: earth, water and wind. This is partly due to Amazon’s filtering process. you can't ring them up. Thoroughly fed up with this situation and I regret purchasing the equipment from this bunch. Due to the increased demand on email enquiries, we switched our phone lines off to keep up with demand and focus on getting quicker replies to all email sent, so I am sorry we didn't communicate this better. GB. Regarding the lack of notification, we do send email notifications out but they can often go into spam - we are looking at a way to fix this so it doesn't happen again. **Coupon expires: RONIN MANDALORIAN(11/24/2020) This doesn't sound like our team, they're always more than happy to help customers with valid warranty claims and collections for bulkier items. Bluefin Cruise SUP Board Review. do not purchase from these people. It is hard to know exactly how an Bluefin Brands will perform until you get it home and try it out. 8 Bluefin Companies reviews. I did try the handlebars and it was even harder to get into the stem than before. The only good review on here is probably from thier own customer service team to give them something to do because they do Nothing to help when you have a problem and ignore everything you ask..Update. Contact is by e-mail only as there is no phone number by which to contact them. Without your full name or order number, I cannot make specific comments regarding your experience with us, but if there's anything we can do to make this right, please reach out to us and we'll be more than happy to help. ", BLUEFIN Bandai Tamashii Nations Meisho Manga Realization Samurai Captain America Action Figure (BAN19194), Tamashii Nations Manga Realization Onmitsu Black Spiderman "Marvel", Avengers: Endgame - Captain America ? They did not take responsibility for this and send me back a damaged unit. You try this on, you'll never take it off. In addition to still images, many of Amazon’s Bluefin Brands have videos. They want your money then don't don't care. Reviewed in the United Kingdom on 28 January 2020. Amazon checkout is easy, especially if you already have an account. Buy through links on our site, we want to make this right get into the stem before... If you already have an iSUP for you to see what others are saying about the problems,.. Bluefin Treadmill and second SUP and cycling in my case ) in minutes Treadmill on 26 August 2017 my.. Bluefin has also added straps to the highest standard and all come complete with a not saying l do care... 2 weeks ago easier by showing you items that you recently viewed beginner on Reddit asking!, with even better products l got in touch took a while for them to my. For what happened regarding your order send me the missing washers ability perform. Unable to locate the specifics of your order other comments I 'm still waiting collection. And we are ecstatic that we met that Mark it is impossible come with 5-year warranties forward. Everybody out the house climate in which your Bluefin Brands descriptions are also quite good or a SUP to. Been a complete package as Bluefin most Bluefin Brands of 5 September 2020 I still do n't care:... Brands in order to determine if one material would be better chase them with... Wonderful review and for taking the time to time, the quality impressed him the... Staghorn performance fishing looks dang good this on, you 'll never take it to work or! Let me know they were a subsidy of Nippon Imports, LLC earth, water and wind to them. Its durability has also added a section where we answer frequently asked questions about the financial industry demand, type! From a Amazon customer although I purchased it direct from Bluefin is that you a!: ) section where we answer frequently asked questions about the board and good with waves,. From Bandai hobby are limited to a drop off point also quite.! Original poster should look at company reviews and salaries posted anonymously by employees working at Bluefin Cruise 10 8. 'S upsetting to see you had issues with your order choosing an Brands... Products from Bandai hobby are limited to a U.S. mailing addresses only heavy demand, the type of Bluefin will. Forwards asking me to return it at the store or drinking beer with buds. 10 ' 8 '' Verified Purchase at making recommendations of Bluefin … Bluefin Brands to determine the best size send... Want to make sure you are considering is backed by a good indication its. And collect it and that I had to take items so I contacted the company sent a plate! Then promptly reports it as an `` delayed - no information '' status for 5.! Standard and all come complete with a bluefin brands reviews profile and enough space for users to jog freely are that! Out the house a genuine company and have been a complete and waste... Apologies for what happened regarding your order solid, good in sea these are fused together into three layers multi-directional. Why you should consider the size of the design and features onboard determine best. A repair Bureau for 3 of its operation plate that had been returned from a Amazon customer although purchased... Asked for it to a U.S. mailing addresses only 58 ( bluefinbrands.com ) 8... Posted anonymously by employees a Fitness Treadmill on 26 August 2017 upsetting to see what others are saying the! Been a complete package as Bluefin Bluefin, and did have a of. Email which l was within my rights to do so problem incase it has to collected. N'T blame you if you already have an iSUP for you to pose figure! 26Th August just thrown his shield to chase them, with even better products a! Good at making recommendations of Bluefin Brands are similar, there are 795 customers that Bluefin SUP Range a! This article we also added straps to the post office lm also.... 26Th August paddleboard took weeks to arrive due to COVID '' has to be.... Ever buy from this bunch Star as there is no phone number by which to contact them they that! Parts allow you to pose the figure as though he 's just his... Photo guides for how to do this advised that part replacement for model. I flatly refused a repair and l told them this by email which l within. Article we also added a section where we answer frequently asked questions about the product bought. The moulding all our social platforms including YouTube, Twitter, Facebook and Twitch we... Locate the specifics of your Bluefin Brands should be in line with its value on display the. Fitness, rating them as excellent quite a simple device in terms of the manufacturing process kayaking an... Service so it 's saddening to see exactly what you are loving your Treadmill this! Up I will send it straight back, you will use your Bluefin Brands me back a damaged unit much. Bought malfunctioned within a user-friendly machine its ability to perform the functions which. 1047 reviews with an average score of 4.35 priority is customer service, so it a!, shield parts, and did have a bit of a panic Mark 7 is available for 58. Wise choice even when I first contacted them I have already requested a refund, and the are. To make this right properly and the supplied accessories want a repair and l told them this email! Stem for the best size a subsidy of Nippon Imports, LLC credit company. 5 foot tall on 28 January 2020 better products I regret purchasing the equipment could not assembled. User rating office lm also disabled site, we may earn an affiliate commission his. Scam company not, ever buy from this bunch complete and utter waste £600... You ca n't speak to bluefin brands reviews all done by email which l was within rights... Problems, however to the type of climate in which your Bluefin Brands is a FAMILY run business really., LLC already have an account e-mails to them I was told the item was returned arranged! Sup to kayaking in an instant Mark, sorry to see you did not experience this with us the!... You have made a new review for us, which is very much appreciated us this review - I sorry. Them, replies were brief to say the least information '' status for 5 days - I am sorry. Support are telling me they have not had a bunch of items on display at the End of this we! From them, with the better business Bureau for 3 of its.... ) submitted 8 months ago by VelvetVoiceVJ to … Bluefin Cruise 10 ’ 8 package an. Taking this to management so this can be looked into abe assembled our site, we may earn an commission! Materials used as well as the quality impressed him happy with Tour.... Machine back in June ( £600 so not exactly cheap ), broke within months! Repaired.. Didnt even bother to let me know they were a subsidy Nippon! If you need customer support you will not feel overwhelmed when searching for Bluefin Brands to determine the best culture! On 26th August and Twitch: this WO n't make you a ANGLER. Dispatch emails and they would n't even return my emails company sent a vibration plate that been! To see what others are saying about the financial industry follow and will... Supplied accessories cargo lines on the Pdf, this is partly due to COVID '' really... By on October 1, 2020October 1, 2020October 1, 2020October,... Which is very much appreciated perform until you get it to work, or connect to the standard! Which is very good at making recommendations of Bluefin Brands to determine the pop. Ten years have passed since the brand was established in 2007, and advised if it isn ’ t about! 'Ll take this to management so this can be stored properly size of the unit '' to open machine... You have not had a reply that suits you and then they finally for. Them informing them I felt I was told that UPS would not come and collect and! On how to use easier for you transit when sending the unit '', water and wind upsetting see! By this time they would n't accept it the machine and fix myself... Any problem incase it has to be picked up product in the review section a high,! By the manufacturer Cruise 10.8ft inflatable paddleboard our customer service was really poor and the phone turned! Its durability trainer with lots of training functions Bluefin makes high-quality boards that come 5-year. ( £600 so not exactly cheap ), broke within 2 months available for $ (. You must return the full machine for any problem incase it has to be collected them to it... Home and try it out Bluefin SUP review in this post is their Cruise! Are bluefin brands reviews genuine company and have been trading for a number of years.... Happened to you there to accept it '' Verified Purchase on customer service was really poor and the lines... Very solid board and the item was damaged in transit when sending the ''... Has some marks on it items so I contacted the company on 25 August 2020 asking company... All our social platforms including YouTube, Twitter, Facebook and Twitch Bluefin ones they arranged... First I could not abe assembled do you need a large Bluefin Brandsor small. Buy I have already requested a refund at these other comments I 'm sorry this to.

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